Help Desk
umd.edu
2012
Quick survey: are you having a wireless connectivity problem?
Submit Incident to Incident Management
** Mandatory fields are highlighted and preceded by an asterisk
*Subject:
Contact Information
*Directory ID
Please provide your Directory ID (the way you sign into e-mail)
Description
Please provide the following information. ------------------------------------------------- MACHINE DETAILS Type (Mac, Dell, iPhone, etc): Do you use multiple systems on the wireless network: MAC Address(es) of all systems used: Operating System & Version: PROBLEM DESCRIPTION Which wireless network are you connecting to (umd, umd-secure, etc): What problems are you seeing? (e.g., can't connect, slow speed, connects & disconnects intermittently, disconnects & can't reconnect): Location(s) where problem occurs (building & room number, if applicable): Location where problem is worst: How often does it occur: Date and time of recent incident: Your cell phone number: OTHER COMMENTS
Click the SUBMIT button to send your Request. There is no need to reply to this email. You will receive an email confirmation if your Request is successfully registered. Please contact schiling@umd.edu if you experience problems using this form.
Be sure to click the submit button only once. A separate Incident will be entered each time the button is clicked.
Comments on this page?
This page is maintained by the Division of Information Technology
Last Modified: Monday, 12 March 2012
© University of Maryland
|
Privacy