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Diagnosing Bounced E-Mails from the Time Received

The bounce will come back either almost immediately, or after several hours, depending on what has happened:

Non-fatal warnings after several hours

If there is a technical problem with the server at the receiving end, there will be an initial WARNING bounce -- usually within four or five hours -- announcing the delay and stating that continuing attempts at delivery will be made for four or five days:

Subject: Warning: could not send message for past 1 day
. . . .
    **********************************************
    **      THIS IS A WARNING MESSAGE ONLY      **
    **  YOU DO NOT NEED TO RESEND YOUR MESSAGE  **
    **********************************************

The original message was received at date/time
from mailadm@localhost

   ----- The following addresses had transient non-fatal errors -----
recipient's-address

   ----- Transcript of session follows -----
recipient's-address... REASON
Warning: message still undelivered after 4 hours
Will keep trying until message is 4 days old

Here are a few reasons that might be given:

Reason in message Probably cause
Deferred: Connection timed out with recipient's host The recipient's mail server is probably down or overloaded
451 <xxxxxx@wam.umd.edu>... open timeout on /mail/xxxxxx/.forward The SENDMAIL program can't deliver mail until it checks to see if the recipient has a .forward file for forwarding mail.
Apparently the recipient's file server is down, so the .forward file can't be checked.

If all delivery attempts prove unsuccessful, a final bounce will arrive announcing the failure:

   ----- Transcript of session follows -----
recipient's-address... REASON.
Message could not be delivered for 4 days
Message will be deleted from queue

Fatal immediate rejections

If the mail is rejected, a bounce will come back quickly, often within seconds -- unless the recipient is on some internal mail system without a direct connection to the Internet. It will look something like this:

(main part of header)
Subject:    Returned mail: REASON

  The original message was received at date/time
    from sender's-host [sender's-IP-address]

----- The following addresses had permanent fatal errors -----
<recipient's-address>

----- Transcript of session follows -----
   (see next section for what follows)
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