Computing Topics --> Information about the OIT Helpdesk -->

Information about the OIT Helpdesk

• Mission Statement for OIT User Support Services
  User Support Services Mission Statement
• US-CERT Advisory on Unpatched Microsoft Word Vulnerability
  US-CERT has issued an advisory for users of Microsoft Word
• OIT Help Desk Support Policies
  Supported applications
• Information for New Students
  Information about various accounts and services for new students
• Recommendations for Web Browsers
  OIT Help Desk recommendations regarding web browsers for use with University web applications
• Wireless Networking at the College Park campus
  Information on the Mobile at Maryland program.
• Archive Of Help Desk News And Information Links
  Collected historic links from the Help Desk 'News and Information Links' section. Established 4/08.
• Campus extensions
  This page explains the campus extensions, and how to dial them from off campus.
• Check your University Directory Information
  How to verify your University Directory Information and correct it if necessary.
• Directions to the OIT Helpdesk from Off Campus
  This page gets simple driving directions from many points around the area to the OIT Helpdesk.
• Employment Opportunities at OIT
  This page links to employment opportunities at OIT.
• Getting to the OIT Helpdesk from the Main Entrance of the University
  This page gives directions to the OIT Helpdesk from the main entrance of the University.
• Information Technology Library Services Update
  
• Information about the First-Aid Service
  This page answers some common questions about the First-Aid Service.
• Net Ethics
  This page explains the concept of Net Ethics.
• OIT Help Desk Contact Information
  Information on Help Desk hours, location, phone, etc. Needed to be broken up due to 2nd (Stud) HD and ACT walk-in hours, as well as different hours Mon-Thur & Fri.
• OIT Help Desk Hardware Rental Information
  This page has information about how to rent hardware and what kind of hardware rentals are available at the customer care center. Only faculty/staff are allowed to rent these hardware.
• OIT Help Desk Hardware Reservation Form
  This page has an online form which allows faculty/staff of the University of Maryland, College Park to reserve rental hardware.
• OIT Links
  Links to OIT webpages
• Our Policy on Hardware Consultations
  
• Postal Address
  The postal address of the OIT Help Desk
• University Links
  This page lists some commonly needed university links.
• University of Maryland FYI Mailing List and Website
  What is the FYI List? How does one subscribe or unsubscribe? Where can one see it on the web?
• Useful Public Campus Telephone Numbers
  This page lists a couple of general and useful campus phone numbers.
• VirusScan 8i Now Available for Download
  The OIT Help Desk is now distributing McAfee VirusScan 8i for Windows XP and Windows 2000
• What's New on the Help Desk Website
  All pages on the site which have been added in the past 7 days.