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Mission Statement for OIT User Support Services
User Support Services Mission Statement
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Information for New Students
Information about various accounts and services for new students
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Recommendations for Web Browsers
OIT Help Desk recommendations regarding web browsers for use with University web applications
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Wireless Networking at the College Park campus
Information on the Mobile at Maryland program.
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Archive Of Help Desk News And Information Links
Collected historic links from the Help Desk 'News and Information Links' section. Established 4/08.
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Campus Location Information
Informational links on campus locations (maps, etc.)
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Campus extensions
This page explains the campus extensions, and how to dial them from off campus.
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Check your University Directory Information
How to verify your University Directory Information and correct it if necessary.
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College And Departmental Help Desks
List of Help Desks run by colleges and departments, for specific support areas
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Contact Information For Help Desk Support
Various methods for contacting the Help Desk personnel.
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Directions To The OIT Help Desk
This page provides simple driving directions from many points around the area to the Office of Information Technology Help Desk.
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Employment Opportunities at OIT
This page links to employment opportunities at OIT.
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Getting To The OIT Help Desk From The Main Entrance Of The University
This page provides directions to the Office of Information Technology Help Desk from the main (Rt 1) entrance of the University.
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Help Desk Web Site Statistical Reports
Collection of links for the reports (via 'analog') on stats regarding page hits for the HD web site.
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Help Desk and Knowledge Management Infrastructure
Information on the layout of files used by the OIT Help Desk and Knowledge Management groups;
mapping of AFS volumes & directories, service URLs, etc.
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Information Technology Library Services Update
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Net Ethics
This page explains the concept of Net Ethics.
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OIT Help Desk Contact Information
Information on Office of Information Technology faculty/staff and student Help Desk hours, location, phone, etc. Also has Academic Computers for Terps (ACT) walk-in hours, as well as Terrapin Technology Store hours.
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OIT Help Desk Hardware Rental Information
This page has information about how to rent hardware and what kind of hardware rentals are available at the customer care center. Only faculty/staff are allowed to rent these hardware.
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OIT Help Desk Hardware Reservation Form
This page has an online form which allows faculty/staff of the University of Maryland, College Park to reserve rental hardware.
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OIT Help Desk Postal Address
The postal address of the Office of Information Technology Help Desk
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OIT Help Desk Special Hours For Move-in Weekend
Informational message regarding the extended weekend phone hours the OIT Help Desk will be available.
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OIT Help Desk Support Services, Systems, And Policies
Supported applications
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Office of Information Technology Links
Links to OIT webpages
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Our Policy on Hardware Consultations
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University Links
This page lists some commonly needed university links.
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University of Maryland FYI Mailing List and Website
What is the FYI List? How do you subscribe or unsubscribe? Where can you see the FYI list on the web?
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Updating Who Can Post Alerts Via The Outage Notifier Tool (ONT)
How to add or remove entries of who can post via the Outage Notifier Tool (ONT), which generates the system alerts for outages, etc.
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Useful Public Campus Telephone Numbers
This page lists a couple of general and useful campus phone numbers.
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What's New on the Help Desk Website
All pages on the site which have been added in the past 7 days.
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