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Over Quota on WAM/Glue

1. To check to see if you have used all your disk space, SSH into your account, then type:

   quota

   The results of the  quota  command should look similar to this:

           rac1:~: quota
           Volume Name               Quota    Used  %Used Partition
           user.userid              100000   25000     25%
   

   where userid is the login id of your account. The total amount of disk space allowed on WAM and standard Glue accounts is 100MB; the above readout shows it in Kilobytes, so 100MB = 100000KB. Notice the "Used" and "%Used" values indicate how much physical space (in KB) you are using, and how much of a percentage of 100MB that space is. This is a normal situation where the user apparently has plenty of space.

   • If a person is using up all of their disk space allocation, you'll see a result more like this:

             rac1:~: quota
             Volume Name               Quota    Used  %Used Partition
             user.userid              100000  100084    100%<<
     

   • Note the double less-than ("<<") symbols pointing to the percentage value - this is the systems way of drawing your attention to this problem.

   • Also note that the usage percentage (under "Partition") is 100%; this person has used their entire 100MB disk.

2. If the problem is an at or over quota problem, the only possibility is to clear some disk space on the account before the user will be able to receive mail again, and be able to use Pine to read the mail. You have two options on approaching this, depending upon where the space is being used:

   • Remove (download and/or delete) or compress files. We have another Web page which deals with this issue called Information On How To Reclaim Disk Space, or

   • Remove some mail items to shrink the size of your  mbox  file. You can do this by using another mail program like the Unix mail  (  Mail ), which uses the   /tmp  directory to hold its working files (instead of your own file space). Click here for information on the Unix mail program and refer to the "Other mail commands" section on how to list, view and delete messages. When done, make sure you exit the mail program by using the "q" command, NOT the "x" command, or else your deletions won't be registered.

     1. To read your incoming (new) mail with this program, just type:
        Mail

     2. To read the items in your "/mail/userid/mbox" file, use the command:
        Mail -f /mail/userid/mbox

     Note: You may have to remove items from both files to get enough space back.

   If someone tries to send mail to a WAM or Glue account which is over quota, they'll get the mail bounced back, containing the original mail and an error something like:

           <<< 550 5.2.0    userid: Disk quota exceeded, try again later.
           554 <userid@wam.umd.edu>... Service unavailable