Computing Topics --> Help With Application Programs --> E-mail Applications --> Mail (for MacOS X) --> Correcting SSL Certificate Errors On The WAM And Glue E-Mail Servers -->

Correcting SSL Certificate Errors On The WAM And Glue E-Mail Servers

The WAM and Glue e-mail servers (imap.wam.umd.edu, imap.glue.umd.edu, pop.wam.umd.edu, or pop.glue.umd.edu) use a server certificate which is issued by the University's own Certificate Authority. For this reason, you may see a message which says that the server is certified by an unknown Certificate Authority when you connect via SSL.

To eliminate this message, you will need to install the University of Maryland root certificate into your e-mail client program.

For Microsoft Outlook, Outlook Express, and Entourage, open this page in Internet Explorer, then follow the process to install the certificate into Internet Explorer.

For Mozilla Thunderbird or SeaMonkey, open this page in Mozilla Firefox or SeaMonkey as appropriate, then follow the procedure to install the certificate into a Mozilla-based browser.

For the Mac OS X Mail application, follow the procedure for Safari: download and run the installer.

For Thunderbird:

  1. Go to the certificate install page, then right click the Netscape or Mozilla-based browser link (control-click on a Mac) and pick "Save Target as..." and save the certificate to your desktop.
  2. Open Thunderbird, then click Tools -> Options (Thunderbird -> Preferences on the Mac)
  3. Click the icon on the left marked Advanced, then click on Manage Certificates
  4. Click the Authorities tab
  5. Click Import
  6. Look for a file named rinstall.cer on the desktop (may be called rinstall.html on the Mac) and click on it
  7. Click on the Open button
  8. Check all 3 Trust items, then click OK twice

The certificate installation should now be complete.

How are we doing? Comments on this page?
Office of Information Technology
Office of Information Technology Help Desk Web Site University of Maryland Web Site Office of Information Technology Web Site