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How to solve difficulty reaching timesheet for Contingent employees

Apparently some contract employees are having problems accessing their current timesheet.  When they log into ARES, instead of their timesheet coming up, this is what they see instead:

Position ID Title Unit Category Status Start Date
>2XXXX Coor OIT-ADS-User Services Exempt Cont2 11/19/01
2YYYY Coor OIT-ADS-User Services Exempt Cont2 01/01/02

If you look at the Start Dates, the first one is my original start date.  The second one is obviously for the new year.  The user should click on the Position ID that corresponds with the 01/01/02 Start Date.  Once they click on that, it will put them into their Current Pay Period Timesheet.

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