Troubleshooting

Can't Open Attachments in Outlook Express
How to alter the Outlook Express security settings to permit opening of attachments
Formatting Your Hard Drive and Reinstalling Windows
Information about how to format your hard drive and reinstall Windows.
Dell Computers with Windows XP Having Trouble with Network Registration
Some new Dell computers come configured with a network bridge which prevents them from properly connecting to the University Network
Enabling The Windows XP Firewall
Use the Windows XP firewall to help protect your computer
HelpDeskRC
HelpDeskRC: A New Way to Solve Computer Problems
How to Find Your Own IP Address
Find your IP address in Windows, Mac OS, or Unix
Resolving Residence Hall Networking Problems
Steps to take to help resolve problems
Turning Off the Windows XP Firewall
How to disable the Windows XP Firewall completely.
What Version of Windows am I Running?
This page explains how to determine what version of Windows you are running.

How do I:
Get an account Change a password Set up e-mail Eliminate a computer virus Protect myself from computer viruses	Use the network Find a computer lab Use Coursemail Use ELMS Check my Directory information	Set or change my Directory password Find my IP address Use the LPCR teller Troubleshoot an e-mail problem