May 25, 2013

Division of Information Technology Help Desk


IT Client Support Alerts Subscription


Alerts Subscription

How to subscribe to an individual open notice or alert

How to subscribe to open notices and alerts via RSS feed

How to subscribe / unsubscribe to all notices and alerts notification service




Subscribe to an individual open notice or alert

You can subscribe to any current open OIT alert via our IT Service Center. These alerts are referred to in that system as Global Incidents.

To view and subscribe to Global Incidents:
  • Go to the IT Service Center. If there are one or more OIT notices and alerts currently open, a pop-up window will appear. You will need to disable your pop-up blocker on this page in order to subscribe in this way.
  • If a window did not pop up when you followed the above link, then select Global Incidents on the IT Service Center Toolbar.
  • To view the full description of a Global Incident, click the Title.
  • To subscribe to a Global Incident, select Subscribe. You will be prompted to login. If this is your first time logging into the IT Service Center you will need to create an account by clicking "New Users Sign Up Here". You will be asked for your University Directory (LDAP) username and password.
  • Once you are subscribed to a Global Incident, it is listed with your Requests when you are logged into the IT Service Center. You will receive e-mail updates as the Global Incident is updated and eventually resolved. You can view the latest status at any time under View My Requests.


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Subscribe to open notices and alerts via RSS feed

The OIT Notices and Alerts RSS feed sends out information about current alerts to any RSS feed reader. There is an RSS reader built into the Firefox browser. If you are using Firefox, you can subscribe to this feed by clicking the link below. No login is required. When you subscribe, the RSS feed will appear by default in your bookmarks toolbar of your Firefox browser. If you wish to subscribe to the RSS feed with a different RSS reader, the direct feed link you will need to enter into your RSS reader is http://my.umd.edu/footprints-rss-ws/oit-alerts.do. For more information on RSS feeds you can search the web or click here.

Click here to subscribe via Firefox, if you are currently using the Firefox.


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Subscribe to all notices and alerts via e-mail

If you would like to sign up to receive an e-mail whenever there is an OIT Alert, or an update to an OIT alert, simply send an e-mail from *your* e-mail address to listserv@listserv.umd.edu with subscribe ITSC-Alert in the e-mail body. The listserv will ignore the subject line. You will need to reply to a confirmation e-mail to activate your subscription.


Unsubscribe to all notices and alerts via e-mail

To stop receiving these e-mails, send an e-mail from *your* e-mail address to listserv@listserv.umd.edu with unsubscribe ITSC-Alert in the e-mail body. The listserv will ignore the subject line. You will need to reply to a confirmation e-mail to deactivate your subscription.


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Last Modified: Saturday May 25, 2013
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