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All University of Maryland faculty, staff and students have an e-mail address
that is in the form:
Directory_ID@umd.edu
This is not an actual e-mail address, but rather a forwarding address, that
will redirect e-mail sent to it on to a real e-mail address. This e-mail
address can be one of the university e-mail systems that are offered by the
Office of Information Technology (OIT), or by certain departments that run
their own mail servers, or a 3rd-party provider such as Yahoo or Gmail. People
will often either change their forwarding address over the summer break, or
newly-admitted students will provide their current e-mail address, before
they have been assigned a university e-mail address.
A common question that the OIT Help Desk gets is "Why is my e-mail going
to my old address when I'm here at school?". The reason for this is that
they have previously specified one of the 3rd-party e-mail providers in some
way (via a UM system or application form), and this address has been entered
into the OIT systems as their official e-mail address. This becomes the
address that is used by the Mail@umd (your @umd.edu address) forwarding.
If you wish to modify your official e-mail address, you need to login to the
appropriate system and update it. For faculty & staff, this system is
the ARES system; for students it's the
Testudo system. We have provided web
pages that explain how to set your official e-mail address on either system.
For students:
Changing
Your Official E-mail Address in Testudo
and for faculty and staff:
Changing
Your Official E-mail Address in ARES
If you have any questions or problems with these procedures, please contact
the OIT Help Desk for assistance.
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