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OIT Help Desk Fall 2009 Service Modifications

The Office of Information Technology (OIT) Help Desk (Computer and Space Sciences building, Room 1400) supports faculty, staff and students by providing both walk-in and telephone services.

The Help Desk and some associated OIT units will commence with Fall hours on Monday, August 24, 2009. The Fall service hours are as follows.

As of August 24, 2009:

Faculty/Staff Help Desk (301.405.1500) Fall Hours

  • Telephone support hours:
    • Monday through Friday 8:00 a.m. to 6:00 p.m.
  • Walk-in support hours:
    • Monday through Friday 8:00 a.m. to 5:00 p.m.

Student Help Desk (301.405.1400) Fall Hours

  • Telephone support hours:
    • Monday through Thursday 8:00 a.m. to 7:00 p.m.
    • Friday 8:00 a.m. to 6:00 p.m.
  • Walk-in support hours:
    • Monday through Friday 8:00 a.m. to 5:00 p.m.

ACT Repair/Hardware Diagnosis Fall Hours

  • Monday through Friday, 8:30 a.m. to 4:30 p.m.

Campus Information Services (301.405.1000) Fall Hours

  • Telephone support hours:
  • Monday through Friday 8:00 a.m. until 7:00 p.m.
  • All HOME football games on Saturday open 9:00 a.m. Until 5:30 p.m.
    • 09/12/09
    • 09/19/09
    • 09/26/09
    • 10/03/09
    • 10/17/09
    • 11/14/09
  • Saturday closed
  • Sunday closed

Terrapin Technology Store (301.314.7000) Fall Hours

  • Patuxtent Room 0120
    • Monday through Friday, 10:00 a.m. until 4:00 p.m.

Note: For more timely resolution of your problem, we encourage you to call the Office of Information Technology (OIT) Help Desk during our office hours. For your convenience, however, here is a way to contact the OIT Help Desk staff via e-mail.

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